Share useful knowledge
Explain preferences, reassuring routines and approaches that cause distress. A concise person-centred record can help new caregivers provide more consistent support.
Dementia & memory support · Dubai
Dementia support.The person comes first.
Familiar surroundings, meaningful routines and respectful support can shape day-to-day life with dementia. Start by telling us about the person: what matters to them, what they can still do and where the family needs more help.
Care at home across DubaiClinical expertise
Clinical author assignmentDr Toqa IbrahimTwo clinical perspectivesProfiles & DHA directory links Guidance with sourcesExplore the references Person-centred support at home
Build around the life already being lived.
Discuss daily living, supervision, nursing needs and the periods when extra help is required. The care team uses that conversation to clarify the appropriate role, tasks and schedule. Clinical needs and practical support should each be named in the plan.
Understand the care
Understand the diagnosis.Know the person.
Dementia describes a group of symptoms linked to a decline in brain function. It can affect memory, thinking, communication, mood and everyday abilities. Alzheimer’s disease is one cause; dementia is not a normal part of ageing.
People experience these changes differently. Someone may need reminders for one task and hands-on help for another while continuing to enjoy familiar activities and relationships. A care plan should reflect current abilities, preferences and dignity rather than assume that the diagnosis determines every need.
Support at home is organized around the person’s usual routine and the family’s capacity. Medical review remains important for new symptoms, medicine concerns and changes in health. A sudden change is different from a gradual pattern and should be assessed urgently.
Read the clinical sourcesSupport for the caregiver
The family needsa workable plan too.
Caring for someone with dementia can be demanding. A sustainable arrangement takes the caregiver’s health, time and limits seriously.
Plan breaks and responsibilities
Identify who is available, where there are gaps and what respite or additional support would help. Do not build the plan around one person being available indefinitely.
Keep decisions respectful
Include the person wherever possible and discuss future preferences while they can express them. Ask the clinical team about decision-making capacity, consent and who should be involved; a dementia diagnosis does not by itself settle these questions.
The rhythm of a day
Explore a familiar day.
Choose the areas that need discussion. Every topic remains visible; there is no assessment score or care-level calculator.
01Morning
Getting ready
Describe help needed with washing, dressing and choosing clothes. Ask how privacy, familiar preferences and independence can be preserved during personal care.
02Daily rhythm
Meals and drinks
Explain usual preferences and any difficulty remembering meals, preparing food or eating. Swallowing concerns or significant changes need appropriate clinical assessment.
03Daytime
Meaningful activity
Share music, conversation, hobbies or household tasks the person enjoys. Support should make participation possible at an appropriate level rather than fill time without purpose.
04Environment
Moving around
Discuss falls, mobility aids, stairs, changes in confidence and any episodes of getting lost or leaving home unexpectedly. Agree individualized supervision and a response plan with the team while preserving the person’s dignity and freedom.
05Evening
Rest and evenings
Tell the team about the usual sleep pattern, distress or periods when supervision is difficult. A new or sudden change may have a medical cause that needs assessment.
06Coordination
Medicines and appointments
Clarify who manages medicines, who can perform any clinical task and how appointments are organized. Medication changes remain with the appropriate prescriber.
Your discussion list
Choose the points you would like to discuss.
The first assessment
Understand what is usual.
A clear baseline helps the team plan respectful support and recognize changes that need clinical attention.
THE CARE CONVERSATION01—04
The person’s own priorities
Include the person in the discussion as far as possible. Ask what they value, how they prefer to be addressed and what support they welcome.
Usual abilities and communication
Describe everyday function, language, hearing, vision and approaches that help communication. Share what is normal for this person.
Health and care requirements
Bring current diagnoses, medicines, clinician instructions and any nursing or mobility needs into the conversation.
Family capacity and arrangements
Identify the tasks, hours and handover information needed, along with the main contact and a clear escalation route.
Before care arrives
A familiar home.A considered environment.
Discuss changes with the person and the care team. Sudden unnecessary changes to familiar surroundings may be confusing; any adaptation should serve a clear need.
0
of 6 prepared
A personal reminder list.
Nothing is sent or saved.
Ready when you are.
What the care involves
Consistent support.Individual choices.
Dementia support combines practical help, communication and observation. Clinical tasks require the appropriately qualified professional.
| Support area | What a plan should address | What to agree |
|---|---|---|
| 01Personal care | Help with daily tasks while respecting privacy and existing abilities. | Which tasks need reminders, supervision or direct assistance? |
| 02Communication | Clear, calm conversations that allow time and respond to the person’s preferences. | Which language and familiar approaches work well? |
| 03Routine and engagement | Meaningful activities and predictable arrangements based on the person’s life. | What should be kept familiar, and where is flexibility needed? |
| 04Health observation | Notice and report changes from the usual state rather than diagnosing them at home. | Who should be contacted for a new concern? |
| 05Clinical nursing | Specific nursing tasks, when required, alongside practical support. | Which professional and instructions are needed for each task? |
The care pathway
Support that can adaptwithout losing familiarity.
There is no universal timetable for dementia care. Review the arrangement when abilities, health or family circumstances change.
Learn the person
Understand preferences, usual abilities and existing support.
The purposeA person-centred baseline
Agree the routine
Clarify tasks, responsibilities and practical arrangements.
The purposeA consistent starting plan
Observe and communicate
Share relevant changes and what is or is not working.
The purposeUseful continuity between visits
Review the support
Reassess clinical needs and the family’s capacity.
The purposeA plan that still fits
Explore a stage to bring it into focus. Every stage stays visible.
People and responsibilities
The right role.For the actual task.
Age alone does not determine the professional you need. Start with the person’s priorities, the practical help required and any clinical task in the existing plan.
01
Professional caregiver
Supports agreed everyday activities and reports relevant changes. A caregiver does not diagnose illness, independently alter medicines or replace a nurse for clinical procedures.
02
Licensed nurse
Assesses and delivers nursing care within the agreed clinical scope, instructions and professional responsibilities. Explain specialist procedures or equipment before booking so competence and supplies can be confirmed.
03
Treating clinician and therapists
Make the relevant clinical decisions and guide specialist treatment, rehabilitation or nutrition where needed. Home support should connect with that advice rather than replace it by default.
04
Patient care team and family
Coordinate practical arrangements and agreed communication. Involve the older person directly, respect their choices and identify who may receive information, rather than assuming every relative has the same authority.
Read the real team profiles and their professional-directory references. Your assigned professional and the scope of care are confirmed through the care arrangement.
Meet our clinical teamContinuity of care
Look for a changefrom the person’s usual life.
Review conversations should connect observations to the individual baseline, not reduce the person to a checklist.
Participation
Which familiar activities remain enjoyable, and what support makes them easier?
Comfort and wellbeing
Are there signs of pain, distress, poor sleep or a health concern that need clinical review?
Daily support
Does the current help still match personal-care, meal, mobility and supervision needs?
Caregiver capacity
Is the arrangement sustainable for the family, and are breaks or additional professional input needed?
When to seek medical help
A sudden changeneeds immediate attention.
Do not assume a new problem is caused by dementia. Acute illness, medicines and other conditions can change a person’s awareness or function.
Immediate medical attention
Do not wait for a home visit.
- Sudden confusion, a marked abrupt change in alertness or behavior, collapse or difficulty waking.
- Stroke-like symptoms, severe breathing difficulty or another medical emergency.
Prompt clinical assessment
Speak to an appropriate clinician.
- A new fall, pain, reduced eating or drinking, difficulty swallowing or a significant change in function should be discussed promptly with an appropriate clinician.
- A gradual increase in support needs warrants a planned clinical and care review, while a rapid change requires more urgent assessment.
- If immediate safety cannot be maintained at home, seek urgent professional help rather than waiting for a routine service arrangement.
Practical arrangements
Care that fits.Arrangements you can understand.
Professional level and period
Choose nursing or caregiving for the agreed duties, then the short- or long-term period that fits. You can compare the published prices for standard plans and add your chosen period to the care bag. Custom and annual arrangements begin with a care enquiry so the team can clarify the duties, schedule and price.
Private payment
Most families begin by arranging the support they need directly. The plan should make the professional role, coverage period, duties and additional services clear. A monthly 24-hour arrangement is coordinated coverage, not one person working continuously without rest.
CDA-supported care
Intelligent Care accepts CDA payment for approved arrangements. Share the approval so the team can confirm its scope before care begins; agreed care normally proceeds on credit and CDA settles later. Approval is not automatic, and CDA is the payer in this pathway, not the clinical regulator.
Timing and clinical needs
An earliest-available request remains pending agreement and does not collect payment. Use the custom route for a complex schedule or uncertain clinical scope. Insurance, where relevant, is checked separately against the policy and any authorization requirements.
Your questions
More clarity.Before you arrange care.
01Is memory loss always dementia?
No. Memory or thinking difficulties can have different causes and need clinical assessment. This service supports people’s care needs; it does not diagnose dementia.
02What if confusion appears suddenly?
Seek immediate medical assessment. A sudden change is different from the person’s usual dementia symptoms and may indicate an acute problem. Do not wait for a routine home-support booking.
03Can the person stay involved in decisions?
The person should be included as far as possible and supported to express preferences. Ask the clinical team about consent and decision-making concerns rather than assuming the diagnosis removes the person’s role.
04What is the difference between a caregiver and a nurse?
Their roles and qualifications differ. Daily-living support and clinical nursing tasks should be identified separately so the appropriate professional is assigned and responsibilities are clear.
05Can you help when the family caregiver needs a break?
Discuss the tasks, hours and level of supervision required. The team can consider an appropriate support arrangement and confirm availability and scope; no continuous staffing promise is made here.
06Will the caregiver change medicines?
Medication changes require the appropriate prescriber. Clarify who is authorized and qualified to perform any medicine-related task in the care plan, and report concerns to the treating clinician.
07Should we change the whole home?
Start with specific needs and appropriate advice. Familiarity matters, and changes should have a clear purpose. Complex mobility or safety concerns may benefit from a professional assessment.
08How do we know when more support is needed?
Review changes in daily abilities, health, supervision needs and caregiver capacity. A planned review can adapt the arrangement; sudden deterioration needs urgent medical assessment rather than a routine increase in hours.
Expertise with a name
Clinical perspectives.Connected to your care.
Explore the named clinical profiles, their professional roles and their Dubai Health Authority directory records.
Author assignment
Dr Toqa Ibrahim
General Practitioner
Dr Toqa Ibrahim is a DHA-licensed General Practitioner with Alpha Intelligent Care Home Healthcare Center. Her clinical profile brings the general-practice perspective into our approach to care at home.
Review assignment
Dr Nirupama Sabhapathy
Specialist Clinical Pathology
Dr Nirupama Sabhapathy is a DHA-licensed Specialist in Clinical Pathology at Intel Lab. Her published Intel Lab profile describes more than 25 years in medicine and her role as Laboratory Director.
Professional registration describes each clinician’s role. The clinical assessment and the person responsible for your care are confirmed separately.
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Wellbeing and agreed clinical observations
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Family and clinical care coordination
Family & clinical coordination
Explore the guideThe wider picture
Care that connects.
Explore related support, or speak to us about combining services into one plan.
About this guide
General information supports the care conversation; your own assessment determines the plan. Company service information and independent clinical guidance are listed separately below.
Sources & further reading
Clinical guidance & public information
- Looking after someone with dementia
- Home care: delivering personal care and practical support to older people living in their own homes
- Sudden confusion (delirium)
- What is dementia
Service context & references
Care that comes to you
Your care.
Your next step.
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