Your Trusted Home Healthcare Partner in Dubai

Re-inventing home care for over a decade in UAE

We believe in a healthcare system where non-invasive patient care is available, accessible and affordable to anyone, anywhere. Our mission is to bring with personalized, professional care, all in the comfort of your own home.

Patient-First Approach

Commitment to Excellence

Trusted Health Partner

DHA Licensed Professionals

About Us

About Us in Dubai Experienced, qualified, and specialized nursing professionals for you

Message from our Management

We, at Intelligent Care, have combined decades of experience and qualifications of innovation in remote medical solutions and caregiving services. We used our experience and skills to bring to Dubai our most innovative healthcare services company, dedicated to delivering uncompromised, unsolicited medical services to our community, our clients, and our employees though our state-of-the art healthcare facilities.

We live in a changed world that evolved and adapted at the beginning of 2020. The spread of Covid-19 and its impact across multiple aspects of the world (social, economic, geopolitical) has unveiled the ever-growing role of healthcare for our society going forward with a few key conclusions:

We, at Intelligent Care, address these evolving needs by differentiating ourselves from the traditional healthcare service models, offering solutions adaptable to the current needs (mobile, remote, available anywhere, anytime) while integrating them to innovation to maximize reach, impact, and efficiency.

Our strength lies in our people, our qualified solutions, our operational and clinical processes and our sector-focused approach.

We are dedicated to the communities we service; we embrace diversity, we are open to change, and we are here to make things the way they should be, simple, without compromising any of our guiding principles towards robust clinical and operational governance and quality.

On behalf of our Board of Directors, Welcome to the Intelligent Care experience!

Our Executive Leadership Team

Abrar Owisee

Head of Governance & Quality

Abeer Madi

Manager - Homecare

Ameer Ashiq

Head of Operations

Khalil Ahmad

Senior Accountant

Our Clinical Team

Dr Joyce Jose, Lab Director

Clinical Pathologist

Dr Amel Othman

General Practitioner

Erlinda Dagus

Chief Nursing Officer

Shama Afzal

Head Physiotherapist

Administration Leadership Team

Ericson Andrew

Business Development Manager

Mohammed Nahiyan

Human Resources Supervisor

Jophy Mathew

RCM and Insurance Supervisor

Thabsheer Sathar

Marketing Manager

Insurance Partners

Trusted by UAE's leading Insurances

With over 30 years of experience in healthcare services in Europe and over a decade of experience in UAE we continuously strive to keep patient care and comfort at the forefront of our services.

We are licensed by DHA for providing home care, physiotherapy and rehabilitation, caregiving, occupational health and management of medical facilities along with other healthcare services.

Intelligent Care is a part of Intelligent Care group, including our spearhead INTEL LAB, while we are empaneled and trusted by a multiversity of insurance platforms and providers.

Our Insurance workflow

We are one call or message away from assessing your needs and take care of the entire Insurance workflow for you. A member of our clinical team is normally available within 30mins from your query.

In Intelligent Care we are tasked to provide to the patients and the families a holistic support in the utilization of their insurance.

We will start with the initial assessment and the medical report of the patient while we will coordinate with the Payer on all the steps from pre-approval for final closing of the case.

Our Insurance Partners are the most essential aspect of our clinical qualifications and therefore, we are following best processes ensuring uncompromised compliance to the Payer’s terms and conditions without putting the family and the patients in the trouble of any coordination.

We will do all steps for you and we will do them correctly!

Our history and Experience

Our roots in the Dubai Healthcare Services market date more than two decades back when the medical laboratory arm of our group was formed and received its Health Authority license, one of the first licensed laboratories in Dubai. It was the year 2002.

Over five years ago, our team was formed and decided to bring together multispecialty expertise in the healthcare services and unite under the same group brand of our Home Healthcare and Medical services company, Intelligent Care. Still, none of our plans would be possible without the key ingredient to our strategy, the support of one of GCC’s leading entrepreneurs with more than 40 years successful track record in UAE.

In 2021, we rebranded our group to Intelligent Care Group and today we combine an extensive range of clinical capabilities spearheaded by our Homecare & Medical Services company (Intelligent Care) and our full-range Medical Laboratory (Intel Lab).

"Care" is a very important word in our vocabulary.

In the UAE, we have launched and operated some of the biggest Homecare companies, across all seven Emirates, addressing the needs of patients and insurances. Our team has serviced over 500 patients on 24/7 intensive at home coverage of all categories of care (simple, intermediate, intensive, critical) through a specialized team of medical professionals, trained and mobilized according to the individual needs of our patients (ICU, pediatric, geriatric, post-trauma or other).

In Dubai, we were for many years a key partner to Insurances and Third-Party Administrators (TPAs) ensuring the highest level of complexity and clinical compliance to the demanding needs of homecare administration and operation. Today, we have coverage on all insurance networks that include homecare services and we address the Dubai community with a proposition that delivers on the needs of their beloved ones, with an every expanding, trained and clinically robust team and medical staff.

Our capabilities, however, go beyond conventional homecare.

During the pandemic, we were amongst the pioneers and the front-runners of innovation in delivering solutions to governments, companies and patients. From extended screening solutions (RT-PCR testing), to the design and operation of laboratories and isolation / care-giving facilities. We have launched medical laboratories in 3 different continents.

In Dubai, we offer our services through a multi-layered network of physicians, clinicians and specialists, forging strong partnerships with medical providers, technology platforms as well as insurances.

We have the capacity to reach your home with many medical solutions that address the entire chain of Assessment / Consultation, Diagnosis and Treatment. Our capability in delivering specialized medical manpower will assist you and your beloved ones to your dynamic needs, ensuring the highest level of clinical compliance, and the results in the quality of your living.

Our Values

We imagine what another person is going through, work to alleviate suffering and create joy whenever possible.

We work together to ensure the best possible care, safety and well-being of our patients and fellow caregivers.

We intentionally create an environment of compassionate belonging where all are valued and respected.

We adhere to high moral principles and professional standards by a commitment to honesty, confidentiality, trust, respect and transparency.

We ensure the highest standards and excellent outcomes through effective interactions, decision-making and actions.

We drive small and large changes to transform healthcare everywhere.

We are committed to building a world-class, sustainable healthcare sector in the UAE, growing our talent and resources wisely.

What Our Clients Are Saying